Modular Multi-Carrier Software

With ISS, you have access to over 250 carriers and more than 3,000 shipping services worldwide. This allows you to offer your customers the best options regarding cost, delivery time, and service. Not only does this increase flexibility, but it also enables a tailored delivery experience. 

Deliver customers from the nearest store and reduce delivery times. Shipping labels can be created manually or automatically directly in the store to optimise the process. Additionally, our solutions enable efficient management of returns. With ISS, return labels can also be generated and tracked quickly. Enhance your customers’ flexibility and satisfaction with a tailored delivery experience! 

ISS offers seamless ERP integration through modern web services, allowing your staff to create shipping and return labels directly within the system, calculate freight costs, and track shipments. Furthermore, ISS provides comprehensive KPI tracking with targeted dashboards and reports for evaluating carrier performance. Address and service validation ensures that order data is verified before shipping, allowing subsequent, sometimes time-sensitive processes to proceed without interruptions. 

The automated selection of the most suitable carrier is based on various factors such as prices, delivery times, service areas, as well as weight and dimensions. This ensures that each shipment is sent optimally. 

With ISS, you have a system for centralised shipping management for all carriers. Our solution automatically generates the appropriate shipping labels for each carrier and ensures that all shipping provider requirements are met. This eliminates error-prone tasks, such as manually entering shipment data into carrier portals. Especially during seasonal peaks, this helps avoid bottlenecks and costly returns. 

Our high-performance solution enables the fully automated generation of shipping and return labels at the packing station or during the pick and pack process, with direct picking into shipping containers. Additionally, there is the option to connect automated packaging and labelling systems to further enhance efficiency and accuracy. With ISS’s support, logistics service providers can also manage multiple clients, ensuring a flexible and effective shipping process. 

ISS offers an international carrier portfolio with connections in Europe, the USA, and Asia, allowing your global shipping to run smoothly. The platform is also scalable and flexible: when expanding your business, new stores, warehouses, carriers, or clients can be easily integrated, making the system ideal for growing companies and entering new markets. 

With the ISS tracking platform, you have a central view of all shipments, including your own fleet of trucks. Through the Track & Trace web service, all tracking data can be transmitted in real-time to your WMS, ERP, shop system, or customer system. To further enhance transparency, ISS generates a proof of delivery that confirms a shipment has been successfully and properly received by the recipient. This proof protects both the sender and the carrier from disputes and can be used as a basis for resolving misunderstandings in case of problems or complaints. 

Proactively inform your customers in real-time via email about the current delivery status and potential delays. Additionally, the tracking page provides your customers with the ability to easily and clearly track the real-time status of their shipment as well as all shipping stations online. For optimal brand branding, this page can be customised in your company’s design.