Highlights of our SAP solution.
While SAP may have made it easier to integrate voice solutions, most voice suppliers have not used this opportunity to leverage the architectural benefits SAP provides. Unfortunately for the SAP customer, most voice suppliers continue to either use a middleware solution or they have overly complicated the interface activities that require an SAP partner as well as voice partner. Neither option is desirable - businesses know managing a project with a single partner is hard enough, it becomes too complex when two partners have to be engaged. This is probably the main reason why other voice suppliers struggle to successfully penetrate the SAP market opportunity.
- 100% online connection
- Application logic located in SAP
- Based on SAP voice properties
- All development in SAP
- Lydia Server for higher scalability