Every day the demands faced by logistics specialists all over the world are increasing. The pressure to continuously optimise in the sector is relentless. Intralogistics processes require increased speed and at the same time maximum price effectiveness. In this agile and demanding environment, voice solutions such as Lydia® have proven their value and over the years have become the generally accepted standard. This white paper examines the origins of voice solutions, provides an overview of current areas of application and target industries, and touches on future development.