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COVID-19COVID-19

EPG's Response to Coronavirus (COVID-19)

Current world events are putting us to a hard test and require all of us to restrict our normal daily routine. Because: health comes first! We would like to encourage you to look ahead positively.

As a global company, EPG is closely monitoring the COVID-19 virus and want to share the actions we have taken in response to the outbreak to protect, while continuing to serve, our employees, customers and partners.

  • EPG strictly adheres to the guidelines set by the government, the World Health Organization (WHO) and local authorities.

  • In light of recent events, EPG employees will refrain from all internal travel between locations.

  • We have minimized face-to-face meetings to the bare minimum and provide resources to help our employees adapt their working practices to the current situation, including Home Office, Skype and webinar software to enable digital customer appointments and startups in a secure manner.

  • EPG has developed offerings to help our customers, despite all the limitations, to further advance their logistics. Our customer service team is available as usual via our ticket system, by phone or email for all questions concerning your logistics.

  • In addition, it is now possible to take advantage of the EPG | ACADEMY training offer online - no matter whether you are a beginner, an advanced or an expert for very specific topics. Web sessions on individual EPG topics and innovations are already being planned and will be published shortly.

  • We pledge to be transparent throughout this uncertain time, EPG will proactively share any information that we believe our employees, customers and partners need to know.

 

As we all continue to adjust to a new and uncertain time, we want to thank you for your trust and loyalty. Although the COVID-19 Virus is unprecedented and will undoubtedly alter the way we do business in the short-term, we believe that together, we will endure and in doing so, strengthen our long-term business partnerships.

We look forward to better days and wish you and those you love the best of health. We are ready to serve, if you have any questions, please do not hesitate to contact us.

 

Marco Ehrhardt, President of EPG