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International Aviation Business (IAB), one of the leading Egyptian aviation service companies, now operates with EPG’s Ground Handling System (GHS). The comprehensive solution meets all requirements for efficient contract and billing management in the aviation sector.
Founded in 1979, IAB offers a wide and diverse range of aviation services at all Egyptian airports. Hassan Nashaat, Managing Director at IAB, explains how the company needed to overhaul its technology systems in order to get up to speed and respond to new market requirements and thus support customers in the new digital transformation era. As the first project of its kind in North Africa, EPG and its experts at topsystem were looking forward to this exciting challenge. In February 2021, the SaaS (software as a service) solution was implemented at twelve locations across Egypt. Due to the global COVID-19 pandemic, this project had to be implemented completely remotely, beginning with the sales process and training right up to the go-live. With EPG’s Ground Handling System (GHS), a contemporary system was implemented that fully automates all operational and billing activities for ground handlers and improves the operational as well as commercial set-up of the company. Nashaat is delighted with the successful remote go-live at IAB: “With its state-of-the-art modern GHS solution, EPG helped us to modernize our technologies as well as to offer our customers and employees a more innovative and competitive solution to the dynamic business environment.”