Are you sure you are really documenting all the services you provide in full and billing them to your customers? Including services beyond the original contract? What about your customers checking invoices? Does it take far too long and is that why you are waiting longer and longer for your payments to arrive? Or do you think suppliers could be charging you too much? We have all the answers to these questions with CnB (Contract and Billing), our solution for digital contract and billing management.
CnB has powerful functionalities so that you can transparently handle your entire contract and billing management step by step.
CnB digitizes and organizes management of contracts, including the agreed conditions and catalogs of services. This also includes creating specific customer and supplier contracts at the required level of detail. CnB has an integrated contract template manager as well. Users can easily create their own custom templates for creating contracts. Additional services can also be documented quickly and securely and saved as an annex to the main contract. The software automatically inserts the information in the correct place in the document based on the customer agreements. Furthermore, CnB also supports version management including change tracking - and maps the internal approval workflow. A pre-defined group of recipients thus receives the contract in advance by e-mail link for review before it is sent to the customer. This eliminates errors from the outset.
CnB records all the services you perform in all parts of the supply chain. It records warehouse activities, such as goods incoming, stock transfers and picking, as well as services related to road, rail, sea and air, such as container unloading and toll charges. These are sent to the software or, alternatively, simply recorded directly on site using the mobile app.
CnB has an integrated set of commercial rules. This includes, for example, price index clauses for automatic price adjustments, a foreign currency management system, weekend and overtime bonuses and other possible contractual agreements. Individual details such as quantity, weights, prices, invoice recipients or additional services can be changed manually at any time. CnB automatically includes these key figures in the service processing.
Once a service has been recorded, CnB handles the fully automatic recognition and allocation of the service to the correct contract conditions. This is based on a commercial rulebook, including price index clauses for automatic price adjustments and foreign currency management. The invoice is then generated digitally and automatically. The CnB system also supports automated billing runs. Generated invoice documents can be printed and automatically sent to the customer by email. The customer can then easily check the invoice on the web portal, significantly reducing the number of customer complaints and queries and providing greater transparency throughout the process.
To save time and make the process as efficient as possible for all parties involved, the generated invoice document with proof of performance is provided as a PDF or as an e-mail. The customer can then conveniently check the invoice in the web portal. Both sides profit from the advantage: You always have an overview of the status of your invoices. The customer can be sure that he will only be charged for services rendered. This significantly reduces customer complaints and queries. Transparency increases - and you receive your money faster. And by the way: Currently, over 500 logistics services are available for billing.
CnB offers you even more: Use the service entry via mobile app and document it directly at the place of service provision. In addition, the solution significantly reduces the complexity within your IT system landscape. Start now!
With the app (Mobile Service Registration), services can be recorded directly on site - and thus also special services such as administration, support or equipment rental, but also, for example, fuel surcharges. Administration is centralized and use is possible regardless of location. It is also easy to integrate third-party systems, such as warehouse management, transport management or workforce management.
With CnB you not only optimize your contract and billing management and digitalize your processes. At the same time you also reduce the complexity of the process world on the ERP system side. CnB takes over all steps necessary for a holistic documentation, recording and billing of logistics services. Complex and cost-intensive adjustments in your ERP system are no longer necessary.
full contract management
Coverage of all contract-relevant processes, from the administration of the catalogue of services and prices to the creation thereof
multi station capability
Any number of stations are able to work online with the centrally-managed software. The software also supports different currencies and tax regulations
flexible invoicing (billing)
Invoices can be generated within the scope of freely configurable invoicing procedures and dispatched in a variety of paper-based and electronic formats