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Efficiency in the air starts with smarter systems on the ground. KLM Royal Dutch Airlines, a major player in global aviation with over 25 million passengers per annum, relies on sophisticated software for smooth operation. Out of Amsterdam's Schiphol Airport, KLM handles thousands of flights a month for itself and third-party airlines, providing a range of ground services from refueling to baggage handling. With such a diverse scope, KLM sought a solution to master its complex contract and billing processes. That solution was EPG’s merged GHS system.
“Despite the complexity, the team remained determined and focused on the end goal. Thanks to excellent collaboration and everyone’s perseverance, we ultimately achieved a result we can all be proud of.”
