Out now: 2022 Gartner® Magic Quadrant™ for Warehouse Management Systems.
You can count on us. If needed, we are here to help even after successful conclusion of your project, ensuring maximum availability of your systems and facilities. Avoid costly downtime and expensive outage costs and, depending on your individual agreements, take advantage of our professional service.
We will provide you with an experienced contact person for all your questions regarding your logistics project. From planning to designing to implementing your project: you can count on us and expect fast response times and timely project implementation.
Around the clock, seven days a week – and across the globe. Our highly skilled logistics experts are available anytime you need. All you need to do is call our standard service hotline. We take care of everything else. If needed, we even offer 3rd level support in direct communication with your suppliers.Learn more
If you choose our 24/7 support, you also get to benefit from our monitoring system. We keep an eye on your processes at all times and detect any anomalies immediately. Should any anomalies occur, we will get in touch with you or directly connect to your customer system via VPN.Learn more
We, EPG, assume responsibility for our customers all over the world. Our service and support offering is your safeguard against downtime and outages. Which is why we continuously invest in our EPG's service experts’ ongoing training and education.Contact us
In our Technical Solution Center, we handle maintenance as well as timely repairs of your hardware. If needed, we will also provide you with replacement units. Click here for further informationLearn more
Industry-leading hardware suppliers are our partners. If needed, we are also happy to handle your license management and take care of registering the hardware listed in your maintenance contracts and license agreements. Just get in touch!Learn more